1. Introduction

Welcome to Pristine Outdoor Services! By using our website and services, you agree to the following terms and conditions. If you do not agree with these terms, please refrain from using our services.

2. Services

Pristine Outdoor Services offers a range of services, including but not limited to:

  • Pressure washing
  • Soft washing
  • Gutter cleaning
  • Roof washing
  • Mulching

We reserve the right to modify or discontinue any of our services at any time without prior notice.

3. Estimates and Pricing

  • All estimates provided by Pristine Outdoor Services are free and valid for 30 days from the date of issue.
  • Pricing may vary based on the specifics of the job, including the size, condition, and location of the area to be serviced.
  • We will communicate any changes in pricing before the commencement of work.

4. Payment Terms

  • Payment is due upon completion of services.
  • We accept various payment methods, including cash, credit cards, and electronic payments.
  • A deposit may be required for larger projects, which will be specified in the estimate.

5. Customer Responsibilities

  • Customers must ensure access to the service area and notify us of any hazards or obstacles that may affect the service.
  • It is the customer’s responsibility to secure or remove any personal property from the area where services will be performed.
  • Customers must inform us of any existing conditions that may affect our services (e.g., previous damage, type of materials).

6. Cancellation and Rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
  • Rescheduling requests should be made at least 24 hours prior to the scheduled appointment.

7. Liability

  • Pristine Outdoor Services carries liability insurance to protect against damages during service. However, we are not liable for any indirect, incidental, or consequential damages arising from our services.
  • Customers must report any damages or issues within 24 hours of service completion to ensure timely resolution.

8. Warranties

  • We strive to deliver high-quality services. However, we do not provide warranties on the results of our services, as they can be influenced by factors beyond our control (e.g., weather conditions, pre-existing surface conditions).

9. Indemnification

  • Customers agree to indemnify and hold Pristine Outdoor Services harmless from any claims, damages, losses, or expenses arising from their use of our services.

10. Governing Law

These terms and conditions are governed by the laws of the State of Tennessee. Any disputes arising under these terms will be resolved in the appropriate courts located in Hamilton County, TN.

11. Changes to Terms and Conditions

  • Pristine Outdoor Services reserves the right to update or modify these terms and conditions at any time. Customers will be notified of significant changes via our website.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Pristine Outdoor Services
Harrison, TN
Phone: 423-619-7312 / 423-661-5594
Email: info@pristineoutdoorservices.org